Privacy & Cookies Policy
UK PawPurrty Estates is, also trading as
PurrMove.co.uk, registered in England and Wales under Company No. 16619995
(“we”, “us”, “our”). We are committed to protecting your personal data and
respecting your privacy. This policy explains how we collect, use, and
safeguard your information across all our services and platforms.
UK PawPurrty Ltd collects and processes
personal information across its various departments.
1. Introduction
We act as a data controller for the
personal data we collect. This Privacy Policy sets out how we handle your data
confidentially and in compliance with UK GDPR, the Data Protection Act 2018,
and other relevant legislation.
This policy outlines:
- What personal data we collect
- How we collect it
- How we use it
- Our legal basis for using it
- Who we share it with
- How long we retain it
- How we keep it safe
- Your rights
- Our cookie use
2. What is Personal Information?
Personal information includes data such as
your name, address, phone number, email, financial details, or anything that
identifies you.
Sensitive personal data (e.g. health,
political views) is only processed with your explicit consent or when legally
necessary.
Types
of Personal Data Collected
Identification
and contact details
Sensitive
data
Website
and online activity data
3. What We Collect
Depending on your interaction with us, we
may collect:
- Name and contact details (email, phone, address)
- Property details (ownership, valuation, sale status)
- Identification documents (passport, driving licence)
- Proof of address (e.g. utility bills)
- Tenancy information and agreements
- Communication preferences
- Marketing engagement
- Financial information – due diligence and anti-money laundering
compliance
4. How We Use Your Data
We use your data:
- To respond to property enquiries and valuation requests
- To provide estate agency services (buy, sell, let, rent,
maintenance, management, and additional property related services)
- To fulfil legal obligations (e.g. AML, Right to Rent checks)
- To share property marketing and market updates (with your
consent)
- For tenant referencing, contract setup, and property management
- For improving our services and analytics
5. Purpose and Legal Basis for
Processing
PawPurrty Estates processes personal data
to:
Provide
services and manage client relationships.
Conduct
assessments, including suitability and scheduling bookings
Comply
with legal and regulatory obligations.
Protect
legitimate business interests, such as security and fraud prevention
Processing is based on legal
obligations, contractual necessity, consent, or legitimate interests, depending
on the context.
We rely on:
- Contractual necessity – to
deliver requested services
- Legal obligations – for
compliance (e.g. AML)
- Legitimate interests – to
improve services and ensure business continuity
- Consent – for marketing
communications
6. Sharing Your Data
We may share your data with:
- Solicitors, mortgage brokers, referencing agencies
- Property portals
- Service providers (photographers, EPC assessors, maintenance
contractors)
- Regulatory authorities when required by law (HMRC, ICO).
- Overseas transfers are conducted in compliance with GDPR and
other applicable data protection laws, ensuring adequate safeguards.
We do not sell your data.
7. Retention
We retain personal data only as long as
necessary for the purposes it was collected. This varies depending on the
nature of our relationship with you and statutory obligations (e.g. 6 years for
financial transactions).
8. Data Security
We employ physical, digital, and
organisational measures to keep your data safe:
- Encrypted databases
- Password-protected access
- Staff training
- Secure third-party platforms
Security measures include
administrative, technical, and physical safeguards to protect against
unauthorised access, loss or misuse.
9. Overseas Transfers
We generally store data in the UK. If we
use services outside the UK/EEA, we ensure adequate safeguards such as standard
contractual clauses are in place.
10. Your Rights
You can:
- Access your data
- Correct inaccurate data
- Request deletion (when no longer legally required)
- Object to direct marketing
- Withdraw consent at any time
- Lodge a complaint with the ICO
To exercise your rights, contact: info@purrmove.co.uk
11. Cookies
What is a cookie?
A
cookie is a small text file that is downloaded onto your computer when you
visit certain websites and allows a website to recognise a user’s computer.
Cookies are used to help users navigate websites more efficiently and to
perform certain functions, as well as to provide information to the owners of
the website.
We use cookies to:
- Improve site experience
- Monitor site performance
- Analyse traffic anonymously
You can manage your cookie preferences
through your browser settings. For more, visit: www.allaboutcookies.org
12. Updates
We may update our privacy policies to
reflect changes in data practices. Users are encouraged to review the policy
regularly and can contact PawPurrty Estates directly for questions or to
exercise their rights.
13. Contact
If you have any questions:
support@purrmove.co.uk
📞 07707
140 345
🌐 www.purrmove.co.uk
This policy may be updated periodically. Please review it regularly for the
latest information.
Effective from: 31.7.2025
Terms & Conditions
This and any other associated websites are
provided by UK PawPurrty Estates is, also trading as PurrMove.co.uk, registered
in England and Wales under Company No. 16619995 (“we”, “us”, “our”), 44
Commercial Road, Paddock Wood, TN12 6EL. By using this website, you consent to
the terms and conditions below.
1. Disclaimer
Whilst reasonable care is taken to ensure
the accuracy of the information on this website, we cannot guarantee its
accuracy and reserve the right to amend the information (including these terms
and conditions) at any time without notice. You must check these terms each
time you use the website.
PurrMove.co.uk and any other associated
websites provide this site on an "as
is" basis and makes no representations or warranties of any kind regarding
the site or its contents (including text, graphics, links, valuations,
opinions, or service listings). All such representations and warranties are
disclaimed to the fullest extent permitted by law.
Opinions expressed are not statements of
fact. We do not warrant the completeness, reliability, or accuracy of content
and disclaim responsibility for any viruses, errors, interruptions, or
omissions.
No content constitutes legal or financial
advice. The content is not a solicitation to invest, nor should it be used as
the basis for property investment or purchasing decisions.
Our services are available only to
individuals and organisations within the United Kingdom and are not intended
for use by persons outside the UK.
2. Indemnity
YOU ACKNOWLEDGE THAT YOU ARE SOLELY
RESPONSIBLE FOR THE USE TO WHICH YOU PUT THIS WEBSITE AND ALL THE RESULTS AND
INFORMATION YOU OBTAIN FROM IT AND THAT ALL WARRANTIES, CONDITIONS,
UNDETAKINGS, REPRESENTATIONS AND TERMS WHETHER EXPRESSED OR IMPLIED PERMITTED
BY LAW.
Save in respect of liability for death or
personal injury arising out of negligence or for fraudulent misrepresentation,
we and all contributors to this website hereby disclaim to the fullest extent
permitted by law all liability for any loss or damage including any
consequential or indirect loss or damage incurred by you, whether arising in
tort, contract or otherwise, and arising out of or in relation to or in
connection with your access to or use of or inability to use this website.
3. Intellectual Property
The copyright in this website and its
content belong to UK PawPurrty Estates. You may not make a permanent copy of or
reproduce this website or any of its contents in any form. You may not
reproduce or incorporate this website or any of its contents into any other
website. You may only print or cache temporary copies of the content for your
own personal non-commercial use.
UK PawPurrty Estates welcomes links to this site from relevant
third party websites. However, if requested in writing by UK PawPurrty Estates,
links must be removed within 24 hours.
All content on this website is owned by or
licensed to UK Pawpurrty Estates Ltd.
Nothing on this site should be construed as
granting any licence or rights to use or distribute any site content without
express written agreement.
The PurrMove name and
branding are intellectual property of UK Pawpurrty Estates Ltd. No license or
right to use content or trademarks is granted without express consent.
4. Interruptions and Omissions
Whilst we take every care to ensure that
the standard of this website remains high and to maintain the continuity of it,
the Internet is not always a stable medium, and errors, omissions,
interruptions of service and delays may occur at any time. As a result, we do
not accept any ongoing obligation or responsibility to operate this website (or
any particular part of it).
5. Invalidity
If any part of these terms is determined to
be unlawful, void, or unenforceable, that provision shall be deemed severable
and will not affect the validity and enforceability of any remaining
provisions.
6. External Links
This site may include links to third-party
websites. These are provided for convenience only. We have no control over and
accept no responsibility for the content, services, or accuracy of third-party
sites. Linking does not imply endorsement.
7. Governing Law
These terms and any disputes arising from
use of this website are governed by the laws of England and Wales. By using
this site, you consent to the exclusive jurisdiction of the courts of England
and Wales.
8. Regulation
UK Pawpurrty Estates Ltd is registered with:
- HMRC for Anti-Money Laundering (AML) supervision
- The Information Commissioner’s Office (ICO) for data protection
- We also hold professional indemnity and public liability
insurance
We are not regulated by
the Financial Conduct Authority (FCA).
9. Data Protection
We may collect and use personal data as
part of our services. Please see our Privacy Notice for how your data is
handled in compliance with UK data protection laws.
10. Contact
If you have any questions:
info@purrmove.co.uk
📞 07707
140 345
🌐 www.purrmove.co.uk
This policy may be updated periodically. Please review it regularly for the
latest information.
Effective from: 31.7.2025